Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping process.
Processing Time
All orders are processed within 1–3 business days.
Please note:
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Orders are not shipped on weekends or public holidays
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During high demand periods, processing may take slightly longer
Shipping Time
We currently ship across South Africa.
Estimated delivery time:
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7–15 business days
Delivery times may vary depending on:
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Your location
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Courier delays
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High order volumes
Shipping Fees
We offer:
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Standard Shipping: R99
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Free Shipping on orders over R750
Shipping fees are calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking updates to reflect.
Delays
While we aim to deliver within the estimated time, delays may occur due to:
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Customs processing
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Courier issues
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High seasonal demand
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
If you experience an issue, please contact the courier directly or reach out to us for assistance.
International Shipping
Currently, we only ship within South Africa.
Contact Us
If you have any questions about your order, please contact us at:
richel.finops@gmail.com